The Claims Portal aims to support Pre-Action Protocols by providing a trusted, reliable, secure, swift, electronic communication system. The Claims Portal, developed by CRIF, is a secure electronic portal enabling communications via web services, and has the option of application to application (XML interfaces) with claimant lawyer's and insurers'/compensators' existing in-house systems. The Claims Portal facilitates secure electronic exchange of all information relating to a claim, including documentation, such as medical reports, between claimant lawyers and insurers/compensators.


User Information

Please note that all Claims Portal services, web browser and A2A will be unavailable all day on Sunday 17th September for scheduled maintenance. Due to the type of maintenance and testing that will be conducted users should not attempt to use the services as we cannot guarantee the response they will receive nor can we subsequently provide support related to any usage of the service on 17th September.


Is your internet browser version up to date? The Claims Portal only supports web browser versions of Internet Explorer (IE) that are supported by Microsoft - this is for security reasons and the protection of you/your clients data. IE9 and versions below (IE6, IE7, IE8) are no longer supported.


To reset your Administrator password online use the Cannot access your Administrator account? link located in the Log in section. More information on how to reset your Administrator Password can be found in Section D.4 of our user guide.

 

Do you have a user guide? Go to the web site http://www.claimsportal.org.uk/ to keep up to date and view user guides.

 

Claims Portal Service Hours:

* Monday to Friday 07:00 –19:00 (excluding bank holidays)

* Saturday 08:00 – 14:00

 

Claims Portal Helpdesk Hours:

 

* Monday to Friday 08:00 – 18:00

* Saturday N/A


Login
User:
Password:
Section:
Contact Info
Contact Info

User guides and useful information can be found at:
claimsportal.org.uk

Access Policies
Access Policies

Access to the Portal is governed by Portal User Agreements which set out the General Conditions of Use on which you may use the Portal provided by Claims Portal Limited.

Helpdesk
Helpdesk

If you have forgotten your username or password contact your internal DATA SECURITY or SYSTEMS ADMINISTRATOR.

For other matters, please contact us at helpdesk@rapidclaimsettlement.org.uk